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We've got answers. See our frequently asked questions below.
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Frequently Asked Questions
How do I use my new Spartan Kitchen tool?
We've got you! For more information on using our kitchen tools, please see the links below to find out all the details you need for use.
How To Use Your Spartan Peeler
How To Use Your Spartan Peeler
If you still are unsure about a particular method, please reach out to us at info@spartankitchen.ca and we will try our best to help you out!
Do you offer free shipping?
We do! If your purchase is $100 or more and you live in Canada, your shipping is free. Under $100 we will ship your order anywhere in Canada for just $5.
How do I clean my Spartan product?
All Spartan products may be cleaned on the top rack of your dishwasher, although we highly recommend you hand washed and dry all Spartan products to preserve the sharpness of the blades.
Tell me more about the Lifetime Warranty
Of course! We offer a lifetime guarantee on all breakage, bending, snaping (within 20 years) on both our Spartan Peelers and Spartan Shredders.
Please take a photo of your damaged product as well as a photo of our Spartan logo on the handle and send it to info@spartankitchen.ca. A teammember will happily help you with your inquiry and getting a replacement product to you.
How long will my order take to get to me?
All orders are packaged and shipped the within 1-2 business days.
Unless otherwise paid for, all order will be shipped via Canada Post Standard Mail, therefore no tracking number will be provided.
Please expect all orders to arrive 7-10 business days once you checkout.
If you would like a tracking number or your order to arrive sooner, please ensure you select that option upon checkout. Paid tracking estimates are provided when choosing your shipping option.
What if the product I want is out of stock?
We do our best to keep our website updated with ONLY products that are in stock. If we see an order with an out of stock product, we will quickly notify you to let you know when the product will be back in stock, and to process a refund if necessary.
Do you offer refunds?
We offer refunds within 15 days of receiving your order. Please note that all return shipping of your purchase will be paid for by the customer.
Refunds will be returned back onto the method of payment used while checking out.